We believe behavior change is an essential component to any successful change initiative. For business value to occur, there needs to be a transition from an old to a new set of values and behaviors from both an organizational and behavioral perspective.

The organizatio...

Large scale operational change occurs when inspiration meets engagement. The Journey of Change is the process of establishing engagement within the organization. It often occurs in the three stages.

Stage 1:  Make the Case

The business case identifies what will change, w...

Client: US affiliate of a large pharmaceutical company

What we found: The client managed multiple franchises, each with its own sales force. While the Healthcare Compliance Office went to great lengths to keep compliance policies updated, and ran periodic training progr...

Client: A large pharmaceutical and biotech company

What we found: While the commercial organization had grown rapidly, it had done so organically and without an overall strategy or architecture. Every brand team and function had its own homegrown system and process...

Client: US affiliate of a large pharma and biotech manufacturer

What we found: Managing access from payers was becoming increasingly important as products were facing increased competition and required contracts with payers to support pull-through. Account managers woul...

Client: US affiliate of a large pharmaceutical manufacturer

The situation: Our client had an elaborate product development team in place. Led by the Product Team Lead, a multi-function core team supported several functional sub-teams, which created the product developme...